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Alternative Assignment 1: Reflecting on Street-level Bureaucracy
Although many of us may not have first-hand experience working in an organization characterized by conditions of street-level bureaucracy, the concepts Lipsky writes about are critical to understanding larger societal questions of politics and policy. For example, the current conversation about the role of police and police departments is one that continues to raise questions about the role of discretion exercised by street-level bureaucrats (e.g., police officers) and public accountability. In the absence of field study observations to draw upon, please reflect on the reading to identify one example of service rationing by street-level bureaucrats that you have ever experienced or witnessed. To connect this example to the reading, address the following: What are the key characteristics of a street-level bureaucrat and how do these apply to your example? What is service rationing? What specific tactics of service rationing does your example illustrate? What are some other examples given by Lipsky? Why do you think this instance of service rationing occurred? What are possible consequences of this service rationing?
850 – 1000 words
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