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Instructions
Background: You are the inpatient coding manager for Sinclair Memorial Hospital, overseeing five AHIMA-credentialed coders from the inpatient coding team. For the past four years, the coding productivity standard has been consistent at 2 records coded per hour. With new advancements such as the introduction of computer-assisted coding (CAC), familiarity with ICD-10-PCS, and other resources, management has decided to increase the productivity standards to 3 inpatient records coded per hour. The coding team is unaware of this impending change but has heard rumors about it.
Task: Prepare a memo to inform the coders about an upcoming virtual meeting where you’ll review coding resources that enhance the coding process and discuss impending changes to inpatient coding productivity standards.
Memo Structure:
Heading: Clearly indicate the purpose.
Body: Elaborate on the main message.
Salutation: A courteous closing.
Key Considerations for the Memo:
Utilize sensitivity to maintain a healthy employer-employee relationship.
Express gratitude and politely seek cooperation.
Give a clear rationale for the management’s decision without diving deep into details.
Be concise and avoid getting bogged down in minor details.
Maintain a polite and formal tone throughout.
Do not reveal the exact details of the productivity standard change at this time. This memo is merely to alert the coders about the upcoming meeting.
Format Requirements:
One page in length.
Choose a professional memorandum template from within Microsoft Word templates.
Use a 12-point font (Times New Roman or Arial).
Maintain one-inch margins on all sides.
Save the file in .docx format with the filename: YourName_Productivity Memo
Submission: Submit your document in this Dropbox.
Evaluation Criteria/Grading Rubric: This assignment carries a total of 20 points.
5 points: Relevance and timeliness of the selected challenge
5 points: Depth of analysis and application of management concepts
5 points: Clarity, coherence, and organization
5 points: Proper citation and authenticity of sources
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