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After reading the Thomas Kilman section of Osland’s chapter 13 and watching the Thomas Kilman model video. Reflect on and answer the questions at the end of the video. Of course you may also reflect other readings from the chapters that sparked a few thoughts that you want to share.
Link to the video : https://www.youtube.com/watch?v=QFf88IVl_Wc
Kolb, D. A., Osland, J. S., Rubin, I. M., Turner, M. E. (2007) Organization Behavior: An Experimental Approach (8th ed.) Upper Saddle River, NJ: Pearson Education
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