Prior to beginning work on this discussion forum, read Chapter 9 in your course

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Prior to beginning work on this discussion forum, read Chapter 9 in your course textbook and the Five Conflict Management Strategies Download Five Conflict Management Strategiesarticle.
Management periodically engages in conflict resolution. In a 250- to 300-word initial post,
Explain how the features of video conferencing programs can be used to enhance the conflict resolution process.
Interpret, from a management lens, how this technology might help with rectifying an issue.
Use at least one source to support your key points.
Be sure to cite your credible source using proper APA formatting according to APA StyleLinks to an external site.

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