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Hi,
Could you please write an essay answering the case study and outlining the 5 required tasks based on the scenario given. I have attached the job description of the position for your reference.
You are the Team Leader for training and operations team at a company that provides specialized training courses to
external clients. Your team consists of 4 staff members event coordinators, and administrative support.
Scenario:
• Your team is responsible for managing and delivering training sessions for various clients.
• Over the next three months, you have a significant increase in the number of training sessions scheduled,
with some weeks having up to five simultaneous sessions in different locations.
• You also need to hire additional temporary staff to assist with the workload during this busy period.
Tasks:
1. Develop a plan to manage the increased workload and ensure the successful delivery of
all training sessions.
2. Outline how you would prioritize tasks and allocate responsibilities among your team members.
3. Describe how you would ensure effective communication and coordination among team members, trainers,
and clients.
4. Explain how you would monitor the progress of each training session and address any issues that arise.
5. Discuss your strategy for managing and supporting the temporary staff during their tenure with your team.
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