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General instructions;
·The Assignment must be submitted on Blackboard (WORD format only) via the allocated folder
·Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling in your information on the cover page.
·Students must mention the question number clearly in their answers
·Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
·All answers must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
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Learning Outcomes:
CLO-Covered
1.
Apply critical thinking to make and defend public management policy decisions (CLO2).
2.
Apply different management and leadership styles for different situations (CLO3).
Assignment 1
Reference Source:
Textbook: –
This course has an e-book can access from this URL link: http://www.mesharpe.com/customer%20service.htm.
Holzer, M., & Schwester, R. W. (2011). Public administration: An introduction. Armonk, NY: M. E. Sharpe, Inc. ISBN: 978–0–7656–2120–7
Assignment Question(s):
Human Resource Management -Ch-3.
Q1. “Human Resource Planning is essential for meeting the requirements of diversification and growth of a company.” In light of this statement, briefly explain the concept and process of Human Resource Planning. (5 Marks) (300 words)
Q2. “Employee training and development are essential for short term as well as long-term success of an organisation:” In light of this statement, critically analyse the role of training in Human Resource Development with the help of examples. (5 Marks) (400 words)
Q3. “To build a rewarding employee experience, you need to understand what matters most to your people.” In the context of this statement, examine employee reward schemes and their benefits with suitable examples. (5 Marks) (300 words)
you will need to do further research beyond reading the chapter.
Important Note: –
1. Support your submission with course material concepts, principles, and theories from the textbook and at least three scholarly, peer-reviewed journal articles.
2. References required in the assignment. Use APA style for writing references.
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