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**The organization is the Syracuse VA Medical Center (Department of Veteran Affairs)**
In a brief one to two-page paper, address the following:
Describe how the organization is committed to service excellence and which principles of excellence they exhibit.
Identify the organization’s values and mission.
Describe the service culture in the organization.
Discuss examples of processes and procedures which help to build and improve the culture of service in the organization.
What does the organization do to develop its leaders?
In what ways is employee engagement fostered?
What types of service communication methods are used?
In what ways does the organization reward for success?
Discuss the importance of improving accountability, rewarding success, and encouraging employee engagement in the organization.
Provide a conclusion that thoroughly summarizes the findings.
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