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Topic: Plan-Do-Study-Act (PDSA)
You are a health care administrator responsible for overseeing the implementation of a recently introduced a mobile health app to provide health information, appointment scheduling, and medication reminders to patients. However, after the initial rollout of the technology, you have encountered challenges in getting some patients to embrace the app and its features.
● In this scenario, discuss how the Plan-Do-Study-Act (PDSA) cycle can be applied to continuously improve consumer engagement with health information technologies.
● Discuss how a well-defined timeline can support the PDSA cycle and help in measuring progress toward the goals of increased engagement. How would you balance the need for immediate improvements with the long-term benefits of sustained engagement?
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