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You are an HR Manager for a regional hospital. A recently hired supervisor calls you regarding a replacement for a newly terminated Certified Nursing Assistant. The position has already been approved to replace.
You will need to walk the supervisor through the hiring process. Please discuss your recommendations about how the following selection steps should be handled:
Identify the basic competencies (knowledge, skills, abilities) necessary for this job. (Give some specific suggestions on competencies for this role)
Explain the benefits of a structured interview.
Tell him the difference between open-ended, situational, and behavioral questions.
Give him examples of each type of question (at least 9 questions: 3 open-ended, 3 situational, 3 behavioral). Be sure to connect each question back to a specific job competency which you previously identified.
Talk about interviewing errors or biases that he needs to be sure to avoid.
Discuss the types of questions the supervisor should avoid asking.
Close the meeting with some general best practices regarding interviewing.
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